Shipping & Return Policy

Shipping Policy

• Orders are processed and shipped within 7 business day after payment confirmation.
• Estimated delivery time is 3-10 business days from the shipment date.
• If your order has not arrived within the expected timeframe, please allow an additional 2-3 business days to accommodate potential postal delays or technical issues.
• If the delay extends beyond this period, please contact us through our support page and select the inquiry type "My Order." Include details such as the order date and tracking information.
• If the product is found to be damaged before shipping, we will issue a full refund within 2 business days.
• We kindly ask that you contact us before leaving negative feedback if you encounter any issues. We are committed to resolving any concerns.
• If you are satisfied with your purchase, we would greatly appreciate your positive feedback. Your support helps us continue providing high-quality products at competitive prices.

Return Policy

• If the item arrives damaged, or if you receive the wrong product (e.g., incorrect item or size), we will cover the return shipping costs.
• Customers are eligible to request a return within 30 days of receiving their order.
• To initiate a return, please contact us through our support page. Provide details about the return reason, and we will send you a return shipping label. You will need to print the label yourself.
• Once we receive the returned item, we will process your refund promptly.